Terms of Service
Welcome to Steeze AI. These Terms apply to your use of the Steeze AI mobile app, website, and related services (the Service). By accessing or using the Service, you agree to these Terms and our Privacy Policy.
1. Who we are
The Service is operated by Steeze AI PTY LTD (Steeze AI, we, us, our), an Australian private company registered in New South Wales, Australia.
2. What the Service does
Steeze AI helps you discover fashion inspiration, get AI styling suggestions, and generate virtual try on previews. We may display products available from third party retailers.
Steeze AI does not sell clothing.
Any purchase you make is with the retailer, not with us. Some retailer links are affiliate links. If you purchase through them, we may receive a commission at no additional cost to you.
3. Eligibility and your account
You must be at least 16 years old to use the Service. By creating an account, you confirm that you meet this age requirement.
You agree to provide accurate account information and keep your login details secure. You are responsible for activity on your account. Notify us promptly at support@steezeai.com if you believe your account has been accessed without your permission.
4. Your content and permissions you give us
Your content includes photos you upload, preferences, comments, and anything else you submit in the Service. You still own your content.
To operate the Service, you grant Steeze AI a limited licence to host, store, reproduce, process, and display your content only for the purposes of:
You confirm that you own your content or have all necessary rights and permissions to upload it, and that you have clear consent if your upload includes another person. We may store your uploaded photo and generated try on images securely so you can view them again in the Service.
Retention
Your photos and generated try on images stay in your account so you can come back to them. You can delete them at any time in the app, and they are removed when you delete your account or ask us to delete them. We keep them only for legal, security, or fraud prevention reasons after that. More detail is in our Privacy Policy.
Model training
We do not use your uploaded photos to train Steeze AI models, and we require our AI service providers to process your photos only to provide the Service, not to train their models. If this ever changes, we will update these terms and ask for your permission first.
5. Virtual try on and AI disclaimers
Virtual try on is a visual simulation. It may not reflect real world fit, fabric drape, stretch, lighting, or how an item feels.
Steeze AI does not guarantee fit, sizing accuracy, product availability, price accuracy, or styling outcomes. Any fit, size, or style suggestion is guidance only.
AI generated content can contain errors, and similar outputs may be generated for other users.
You are responsible for how you use your outputs, and for your decisions and purchases.
6. Third party retailers and links
Product details, availability, pricing, shipping, returns, and customer support are controlled by the retailer. We are not responsible for third party products or retailer outcomes.
This includes shipping, returns, product quality, delivery, or refunds on purchases from external retailers.
7. Subscriptions and billing
Parts of the Service are free to use with daily usage limits. We also offer paid subscription plans (currently Steeze Pro and Steeze Max) that unlock higher limits and premium features such as more daily try ons, refinement tools, back view try ons, and priority processing.
Billing
Subscriptions are purchased through your Apple App Store or Google Play account and are charged to that account when you confirm the purchase in the app.
Auto renewal
Subscriptions renew automatically each month or each year, depending on the plan you choose, unless you cancel at least 24 hours before the end of the current billing period.
Cancellation
You can cancel anytime in your App Store or Google Play subscription settings. Cancellation takes effect at the end of the current billing period, and you keep access to paid features until then. Deleting the app does not cancel a subscription.
Prices
Prices are shown in the app before you confirm a purchase. Prices may vary by region and are charged in your local currency as determined by the app stores.
Price changes
We may change subscription prices from time to time. Changes apply from your next billing period, and the app stores will notify you as required before a change takes effect.
Refunds
Purchases made through the App Store or Google Play are subject to the refund policies of those stores, and refund requests are handled by the store you purchased from.
Usage limits and fair use
Plan features, limits, and quotas may be adjusted from time to time to keep the Service reliable and fair for everyone. If we materially reduce what a paid plan includes, we will communicate that in the app.
Restoring purchases
If you reinstall the app or switch devices, you can restore an active subscription in the app using Restore purchases.
Nothing in this section limits your rights under the Australian Consumer Law.
8. What you are not allowed to do
You agree not to:
9. Copyright and content complaints
If you believe content on the Service infringes your copyright or other rights, email support@steezeai.com with the content location, a description of the work you say is infringed, your contact details, and a statement that you believe in good faith the use is not authorised. We review complaints promptly, remove or disable content where appropriate, and may close the accounts of repeat infringers. If you are in the United States, you may also submit a notice under the Digital Millennium Copyright Act to the same address.
10. Suspension and termination
We may suspend or terminate your access if you breach these Terms, misuse the Service, or create risk for other users or Steeze AI. You can stop using the Service at any time.
If your account is terminated, your licence to use the Service ends and we may remove access to your content or delete it in accordance with our Privacy Policy. Any subscription you purchased through an app store remains governed by that store’s terms and refund policies.
Sections that by their nature should survive termination (including sections 4, 9, and 12 to 18) continue to apply.
11. Intellectual property
The Service, brand, design, features, and interfaces belong to Steeze AI or its licensors.
Unless otherwise stated, your virtual try on results and AI generated outputs are provided for your personal, non commercial use. You may share them socially. You may not sell them or use them commercially without our written permission.
If you send us feedback, ideas, or suggestions, we can use them without restriction or payment.
12. No warranties
The Service is provided on an “as is” and “as available” basis. We do not promise the Service will always be available, secure, uninterrupted, or error free.
We may change, suspend, or discontinue any part of the Service at any time. Features, AI models, quotas, and limits may change over time as the Service evolves.
Nothing in these Terms limits rights that cannot legally be limited under applicable law.
13. Limitation of liability
To the maximum extent permitted by law, Steeze AI is not liable for indirect or consequential losses, lost profits, loss of data, or retailer related issues.
To the extent permitted by law, our total liability for all claims relating to the Service is limited to the amount you paid Steeze AI for the Service in the 12 months before the event giving rise to the claim.
If Australian Consumer Law applies, you may have rights that cannot be excluded. Where permitted, our liability is limited to resupplying the service or paying the cost of resupplying the service.
14. Indemnity
You agree to indemnify Steeze AI for any loss, claim, or demand arising from your breach of these Terms, your content, or your misuse of the Service, including claims that your uploaded content violates someone else’s rights or was uploaded without consent.
15. App store terms
These additional terms apply when you download the app from the Apple App Store or Google Play.
16. Governing law and disputes
These Terms are governed by the laws of New South Wales, Australia. If you have a dispute with us, contact support@steezeai.com first and we will try to resolve it with you informally within 30 days. If we cannot, you agree to submit to the courts of New South Wales, subject to any consumer protection rights that cannot be excluded.
17. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will give you reasonable notice in the app or by other reasonable means before they take effect. If you keep using the Service after an update, you accept the updated Terms.
18. General
19. Contact
Questions or complaints?
support@steezeai.com